AMP Aero Services is seeking a proactive and detail-oriented Account Manager to assist our sales team in achieving operational excellence and sales targets. This role is vital to ensuring smooth internal processes, accurate documentation, and timely communication between departments and customers. The ideal candidate will have strong organizational skills, a firm grasp of aerospace industry practices, and the ability to handle multiple responsibilities in a fast-paced environment. Key Responsibilities- Monitor and manage sales orders, ensuring accurate tracking of inventory and repair orders.- Identify and flag unlinked parts to maximize sales opportunities and ensure on-time deliveries.- Follow up with Sales Agents on pending shipments with ready-to-ship inventory.- Maintain accuracy in open Sales and Purchase Orders.- Prepare and submit monthly invoicing reports based on your contributions.- Update pricing for Exchange Sales Orders, including repair fees and freight charges.- Generate invoices with correct fees (Late, Repair, Freight, Outright Costs) for Exchange Sales Orders.- Review exchange contracts for compliance and ensure proper documentation is recorded in Quantum.- Confirm the exchange type and ensure alignment with contract terms.- Collaborate with accounting to ensure timely broker payments.- Analyze sales data to identify top-selling parts and suggest restocking opportunities.- Coordinate Overhaul requests for “As Removed” parts based on sales trends and leadership approval.- Enter Sales Orders, Purchase Orders, and perform additional tasks in Quantum as needed to support the sales team.- Track AR (As Removed) – GR (Guarantee Repair) items and manage vendor RMAs.- Support QMS (Quality Management System) compliance, customer satisfaction, and continuous process improvement. Qualifications- Strong leadership and critical thinking skills with a results-driven mindset. Preferred Skills- Proficient in Quantum, Microsoft Office Suite, and Outlook.- Knowledge of industry regulations and operational procedures.- Excellent written and verbal communication skills.- Strong negotiation, presentation, and customer relationship skills.- Bilingual (Spanish/English) preferred.- Effective time management, creative problem-solving, and analytical skills.- Experience with electronic data systems and inventory tracking tools.- Ability to collaborate across departments and manage competing priorities. Additional Notes- Responsible for ensuring compliance with AMP Aero’s quality policies and QMS objectives.- Authorized to propose corrective actions and raise quality concerns to top management in collaboration with AMP's Managing Partner.- Plays a key role in maintaining customer satisfaction by supporting efficient and high-quality sales operations.