As a Cardwell HVAC & Plumbing Customer Service Representative, you’ll be providing top-notch service to all our customers, while handling calls, scheduling appointments, responding to emails and more! You will be the central point of contact and help push Cardwell HVAC & Plumbing to the next level! You will:• Provide Superior Service to all Cardwell HVAC customers• Handle inbound customer calls while following up with all inquiries• Respond to emails in a timely manner• Update and verify all customer information Required Skills:• Strong interpersonal skills• Excellent problem solving skills• Basic computer skills, with a willingness to learn new technologies.• Ability to build strong relationships with customers, while maintaining a positive attitude and professional behavior when responding to customer demands Preferred Skills:• Previous customer service skills in the HVAC industry, or other related customer service experience in similar industries.