AV Producer

Cognizance Technologies
Cognizance Technologies

Software Engineering

Rockville, MD, USA

Posted on Oct 15, 2026

Job Description

Cognizance Technologies is seeking a highly motivated, flexible, organized, and detail oriented AV
Producer to join our dynamic team at Rockville, MD. If you want to learn, grow, and help then this is
the job for you. We support a project/customer that "seeks to better understand, treat, and ultimately
prevent infectious, immunologic, and allergic disease seeks fundamental knowledge about the nature and
behavior of living systems and the application of that knowledge to enhance health, lengthen life, and
reduce illness and disability.” What you do matters and has significant impact on the medical and
scientific communities we serve. Your work here really matters and has real impact.
Responsibilities
•Responsible for providing meeting and conference/event setup assistance in multiple on-site
conference rooms to customers using industry standard conferencing technology:
oConference Room computer/laptop and projector.
oWeb conferencing (Zoom, Teams, etc.)
oVideo conferencing/Soft-client based Meetings.
•Provide technical support and conduct routine maintenance on conference room equipment i.e.
Testing media displays, computers, speakers, mics, and conferencing equipment.
•Ensures optimal configuration and performance of equipment to meet customer requirements.
•Serves as the first point of contact for troubleshooting hardware/software, and all types of
audio/visual systems, equipment and applications using PC and Mac.
•Escalate repair of malfunctioning equipment to advanced support vendors and oversee repair
request until it is completed be the vendor.
•Handle routine questions by customers about operation and usage of conference room
equipment.
•Familiarity with use of and troubleshooting standard AV technologies i.e. LED displays,
microphones, speakers etc.
•Basic graphics/video/audio production and editing utilizing Adobe CC apps
oSimple editing of media (clips, transitions, lower thirds)
oMedia encoding for streaming platforms
•Set/Mobile Video Production environments
o Setup/operate cameras/mics/lighting for ad-hoc production “interview” environments
•Works with users to determine specific AV needs and requirements for their meetings and tests
all scenarios before meeting start time.
•Familiar with both PC and Mac.
•Experience with a help-desk based ticketing system or any other request tracking system a plus.
•Tests facility audiovisual equipment to ensure proper operation and configures conferencing
equipment and venues to accommodate special user need.

Requirements

High School diploma and 2 to 4 years of experience (college degree a plus)
•Experience working with automated and production-type AV systems, both setting up meetings
and troubleshooting issues
•Will consider more IT experience as supplement for dedicated AV experience
•Any experience working on and helpdesk a plus
•Proficient in the operation of Mac and Windows computers (Windows 7,10 - Mac OSX) in
conjunction with A/V related tasks: loading presentations, connecting to room displays and/or
projectors using VGA or HDMI connections, etc…
•Excellent customer service and communication skills
•Experience with event/conferencing technology
oMulit-layered Media Event Production
oCrestron/BiAmp/Evertz/Ross
oDigital PTT Microphone Systems
oAudio mixing
o