Medical Case Manager

Agency Name: LifeWays

Agency Contact: Katie Hosler

• Position Type: Full Time
• Job Type: Permanent
• County: Jackson
• Salary Range: 63,000.00 - 73,197.00 per Year
• Send applications to: katie.hosler@lifewaysmi.org
• Please include your resume when applying.

General Summary:

The Medical Case Manager provides culturally competent, trauma-informed care to consumers through assessment, care coordination, advocacy, and person-centered planning. Under the direction of the Supervisor of Integrated Health Services, this role coordinates medical, behavioral health, and community services to ensure timely, appropriate, and goal-oriented care. The position supports the LifeWays Substance Use Disorder Health Home (SUDHH) model and upholds LifeWays’ mission, vision, and values.

Internal position name: Nurse Care Manager.

Required Education/Certification/Licensure
• Nursing Care Manager I: Associate degree in nursing. Licensed as RN. (pay range: $66,313 to $76,903)
• Nursing Care Manager II: Bachelor’s degree in nursing. Licensed as RN. (pay range: $71,287 to $82,671)

Preferred Education/Certification/Licensure
• Master’s degree in human services related field.
• Nursing Case Management Certification (CMGT-BC)

Key Responsibilities

Engage consumers with empathy, professionalism, and a non-judgmental approach

Conduct assessments, reassessments, and person-centered service planning

Coordinate referrals and care within and outside the provider network, including Outpatient Psychiatry

Collaborate with psychiatrists, primary care providers, specialists, and community partners

Monitor caseloads and ensure ongoing medical necessity and appropriate levels of care

Support transitions across levels of care and life stages

Assist with crisis and after-hours planning

Provide services in person, by telehealth, and by phone

Perform care management functions for the SUDHH program