Job description

2nd Shift FT 40 hours - Monday - Friday 9am - 5pm Position: Case Manager II Program: Housing First Scope of Service: The Case Manager I provides a comprehensive array of support focused on skill building and case management activities supporting clients to achieve a meaningful level of independence and well-being. Completes screenings and assessments with clients to support in the development of person-centered care plans to support individual growth. Provides services in a team approach which include but are not limited to: rehabilitative supports, skill building for activities of daily living, access and engagement to area resources, facilitates psycho-education groups, socialization and community integration. Collectively engages in day-to-day program activities, completes assigned documentation per contract and agency requirements, and assists with maintaining a clean working environment. Performs other duties as assigned. ESSENTIAL JOB FUNCTIONS Client Care: • Establishes rapport and positive working relationships with clients while maintaining professional ethics and boundaries. • Enhances a client’s daily living skills by assessing and providing various modalities of teaching and assistance (e.g. modeling, prompting, hands-on assistance) with daily living. • Develops, implements, and monitors person-centered plans with the client in all aspects of care, up to and including the intake and discharge processes. • Coordinates and assists clients with case management needs: Referrals, obtaining and maintaining entitlements, money management, accessing treatment, medical care, transportation, housing, wellness/nutrition, legal services, education and employment, etc. • Assists the client in identifying potential barriers to achieving their aspirations and goals, and links the client to appropriate services to address these obstacles. • Meets regularly with each client to review progress, mental health stability, upcoming appointments and activities. • Supports clients to learn local transportation while providing transportation to meet client needs. • Staff may be required to transport clients in personal vehicles in community- based settings and shared-living programs. • Conducts regular apartment/room inspections and assists the clients in maintaining the cleanliness of their living spaces which may require hands-on assistance. • Develops and maintains working relationships with families, natural supports, and external providers and advocates on behalf of clients as necessary. • Facilitates/co-facilitates psycho-educational groups as indicated. • Completes service entry documentation in accordance with contract and agency requirements. • As applicable, administers breathalyzer tests and urinalysis samples. • Conducts rounds within program, as indicated • Attends and participates in staff and All-Treater’s meetings, rounds, and supervision. QUALIFICATIONS • Bachelor’s degree preferred with a minimum of one (1) year experience. High school diploma considered with two (2) years’ experience, including one (1) year working with Continuum. • Prior experience working with people with persistent chronic mental illness and/or addiction. • Valid driver's license required. Reliable vehicle required in community-based settings and shared-living programs. Employee must maintain the minimum required CT State automobile liability insurance on personal vehicle. • CPR/First Aid certification offered as part of orientation. Employee responsible to maintain ongoing certification. • Proficient reading, writing, and oral skills required, including computer proficiency and familiarity with electronic record keeping. • Knowledge of the community support system and resources preferred. Company Benefits Include: • Competitive Wages • 401(k) - with company match up to 3.5% • Medical, Dental and Vision • FSA and Dependent Care Accounts • Company Sponsored Employee Assistance Program • Company Sponsored Life, AD&D and LTD • Colonial Supplemental Insurance • Vacation, PTO & Sick time for eligible FT 40 & PT (20-39 hour) Employees • Connecticut Paid Sick Time for all employees up to 40 hours a year • 12 Company Holidays Paid at Double Time (hourly employees)