Job description

PT 16 hours - Saturday and Sunday 7AM to 3PM Program: NHHH Scope of Service: Through lived experience, the Recovery Support Specialist (RSS) serves as a valuable member of the team, providing comprehensive, community-based recovery support services to individuals with mental health, intellectual, and substance use needs. The RSS uses person-centered, strengths-based, and culturally responsive approaches to deliver hands-on skill-building and recovery-oriented interventions that promote engagement, wellness, independence, social interaction, and overall well-being. The RSS also fosters hope, supports self-advocacy, and collaborates with multidisciplinary teams to ensure coordinated, effective care. Performs other duties as assigned. ESSENTIAL JOB FUNCTIONS Client Care: • Establishes respectful, trusting relationships with individuals while maintaining appropriate professional boundaries and ethical standards. • Uses lived experience to provide mentorship, encouragement, and role modeling that support individuals in building meaningful lives in the community while strengthening personal skills and resilience. • Provides face-to-face, hands-on peer support to assist individuals in maintaining successful community living. • Supports individuals in identifying and building on their strengths to enhance recovery, social connection, self-advocacy, and natural supports. • Engages individuals in supportive conversations that encourage problem-solving, wellness, and recovery-focused decision-making. • Accompanies and supports individuals in attending medical, social, wellness, and community-based appointments as part of their recovery journey. • Collaborates with individuals and the care team in recovery planning and supports progress toward identified goals and aspirations. • Assists individuals in accessing community resources, navigating transportation, and strengthening community connections. • Facilitates or co-facilitates recovery-oriented or psychoeducational groups as assigned. • Supports individuals in maintaining safe and healthy living environments, including participating in periodic apartment or house checks as appropriate. • Participates in interdisciplinary team meetings and relevant community meetings to support coordinated care. • Attends and participates in required staff meetings and supervision. Environmental Responsibilities • Maintains a clean, well-organized work environment. • Ensures all program egresses and walkways are clear to support workplace safety. • Notifies supervisor of maintenance and/or safety issues and generates work orders as needed. • Conducts and participates in fire and emergency evacuation drills, and reviews the emergency preparedness plan as outlined in agency policy. • Participates in Food Bank activities as assigned. • Completes other designated environmental tasks as assigned. Quality Assurance – Chart Documentation and Professional Development: • Consistently adheres to all policies, procedures, and expectations outlined in the staff handbook and program operations manual. • Maintains respectful, cooperative, and professional conduct. • Complies with HIPAA and secures proper release forms for external communication. • Demonstrates cultural competence with clients, families, providers, and staff. • Maintains accurate electronic records in line with all agency and regulatory requirements. • Follows Council on Accreditation of Rehabilitation Facilities (CARF) and other regulatory standards. • Participates in agency committees when appropriate. • Completes all required trainings per contract and agency policy. • Attends in-services, trainings, and conferences to support ongoing professional development QUALIFICATIONS • High school diploma or GED required, with a minimum of six (6) months of experience in a related human services field. • RSS positions require certification as a Certified Peer Support & Recovery Professional (CPSRP), which may be considered in lieu of prior experience. Candidates who do not already hold the Connecticut Certified Peer Support & Recovery Professional (CPSRP) credential must obtain it within six (6) months of hire. • Experience providing services and support to individuals with mental health and/or substance use needs. • First Aid/CPR certification required, or willingness to obtain upon hire; employees are responsible for maintaining certification. • Valid Connecticut driver’s license with a clean driving record. • Reliable transportation required in community case management positions. • Basic computer proficiency required. • Knowledge of community support systems and resources preferred. • Availability to work evenings, weekends, and overnight shifts, as needed for 24-hour programs. Company Benefits Include: • Competitive Wages • 401(k) - with company match up to 3.5% • Medical, Dental, and Vision • FSA and Dependent Care Accounts • Company-Sponsored Employee Assistance Program • Company Sponsored Life, AD&D and LTD • Colonial Supplemental Insurance • Vacation, PTO & Sick time for eligible FT 40 & PT (20-39 hour) Employees • Connecticut Paid Sick Time for all employees up to 40 hours a year • 12 Company Holidays Paid at Double Time (hourly employees)