Home Care Community Liaison

Home Helpers
Home Helpers

Customer Service

Miramar, FL, USA

Posted 6+ months ago
Responsive recruiter
Benefits:
  • Competitive salary
  • Help or transport service
  • Opportunity for advancement
If you’re a true relationship-builder who can walk into a facility, earn trust fast, and convert partnerships into real hours of care, this role is for you. We’re hiring a field-focused outreach professional to grow private-pay home care in Broward County. This is not a “post on social media” job — it’s boots-on-the-ground business development.

About Home Helpers Home Care
Home Helpers Home Care provides non-medical, private-pay home care services that help seniors and adults stay safe and independent at home. We work closely with families, professionals, and community partners to deliver dependable, high-quality care with responsiveness and compassion. Our growth depends on strong local relationships — and we’re looking for someone who can build them consistently.

What You’ll Do (Responsibilities)

· Build and manage a referral partner pipeline across Broward County (ALFs, senior communities, discharge planners, rehab facilities, physician offices, case managers, elder law attorneys, CPAs, community organizations)

· Conduct in-person outreach visits and meetings (this is a field role)

· Present our services clearly and professionally; leave behind effective collateral

· Follow up relentlessly: calls, emails, drop-ins, lunches, events — whatever it takes to move relationships forward

· Attend networking events and community activities to generate qualified leads

· Track all activity in a CRM and provide weekly reporting (visits, meetings, partners added, leads, hours started)

· Coordinate with office operations to ensure smooth lead handoff and fast response times

· Represent our brand with professionalism, urgency, and integrity

What Success Looks Like You’ll be measured on outcomes — especially hours of care initiated from your relationships.

First 30 Days

· Complete training and master our value proposition, scripts, and partner messaging

· Build a target list and begin consistent outreach

· KPI targets: 60+ outreach touches, 25+ in-person visits, 10+ qualified partner meetings scheduled

By 60 Days

· Establish a repeatable weekly outreach routine

· Add new referral relationships into the pipeline and generate consistent qualified leads

· KPI targets: 40+ in-person visits/month, 15+ partner meetings/month, 8–12 qualified leads/month

By 90 Days

· Produce predictable results: leads converting into started cases and billable hours

· KPI targets: 10+ active referral partners sending opportunities, steady monthly hours of care started attributable to your outreach

Compensation

· Base salary + commission

· Commission is earned based on performance measured in hours of care sold / billable hours initiated from your referrals

· Commission plan details are discussed during the interview. Top performers can significantly increase earnings.

Schedule

· Flexible schedule (some early mornings, evenings, and occasional weekends may be needed for partner meetings or community events)

Requirements

· B2B outreach, relationship sales, or community marketing experience preferred (healthcare, senior services, or professional services a plus)

· Strong communication and follow-up discipline

· Comfortable with performance-based commission incentives

· Reliable transportation and willingness to travel throughout Broward County daily

· Organized, consistent, CRM-friendly

· Bilingual English/Spanish preferred (not required)

· Experience as a Senior Placement or Discharge Planner is a plus


What We Offer

· Training, onboarding, scripts, and outreach structure

· Marketing collateral and tools to support partner conversations

· Support from leadership and operations to convert leads quickly

· Growth path for high performers (more responsibility + higher earning potential)

How to Apply
Submit your resume and include 5–7 sentences answering:

1. What kind of B2B outreach or referral partnership work have you done?

2. What results did you produce (meetings set, partners built, revenue/hours generated)?

3. Why are you a strong fit for a field-based, performance-driven role?

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Flexible work from home options available.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.




NOW SEEKING CAREGIVER APPLICANTS

Home Helpers Home Care, is seeking a caring, compassionate Caregiver to provide service for a client in your local area. We recognize our direct care staff as our greatest asset and offer: competitive compensation, initial & ongoing training, flexible hours, and a FRIENDLY & SUPPORTIVE WORK ATMOSPHERE.

TYPICAL JOB DUTIES INCLUDE:

  • Aiding with activities of daily living
  • Assisting with shopping, errands & transportation
  • Pick up prescriptions & assist with telehealth visits
  • Light housekeeping
  • Meal preparation
  • Providing companionship

EXCEPTIONAL CAREGIVER AWARDS

Offering compassionate care to clients in their homes is a special calling. Every year Home Helpers Home care recognizes Caregivers who have gone above and beyond with the Exceptional Caregiver Awards.

Check out some of the Exceptional Caregiver Award winners below:

WE ARE AN EQUAL OPPORTUNITY EMPLOYER

At Home Helpers Home Care, we are proud to be an Equal Opportunity Employer. All qualified applicants who apply to be a part of our home health care family will receive consideration without regard for race, gender, religion, color, national origin, sexual orientation, age, veteran status, disability, or any other protected status.

If you feel like you would be a great fit for our company, we invite you to apply! Every Home Helpers Home Care is an independently owned and operated franchise that uses the Home Helpers trademark under a license from H.H. Franchising Systems, Inc. All employees of local Home Helpers agencies are not employees of H.H. Franchising Systems, Inc, or any of its affiliates.


This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Home Helpers Corporate.

See more open positions at Home Helpers