Hospitality Ambassador (Guest Experience Leader) – Costa Enterprises McDonald’s

At Costa Enterprises McDonald’s, creating feel-good moments is what we do best—and that starts with a friendly face. Hospitality Ambassadors bring warmth, energy, and positivity to every guest interaction, ensuring every visit is welcoming, smooth, and memorable.

This isn’t just a job—it’s an opportunity to grow, connect, and build a future. Whether balancing school, pursuing a new career path, or looking for flexible hours, this role offers the support and benefits needed to succeed.

Why Join Us – Top Benefits

• Paid Time Off for Eligible Employees

• Free meal during shifts

• 30% National Employee Discount at McDonald’s restaurants

• Free Yearly Uniform Replacement

• Tuition Assistance & Education support through Archways to Opportunity

• Career Development & Advancement Opportunities (Crew Trainer and Shift Manager paths)

• Access to PerkSpot discounts on travel, electronics, and more

• Recognition Programs and Performance-Based Incentives

• Subsidized health insurance for full-time employees

What You'll Do

• Greet and welcome guests with a smile
• Assist customers with ordering and using kiosks
• Offer help to guests who need extra support
• Check in with guests to ensure satisfaction after receiving food
• Handle any guest concerns quickly and kindly
• Communicate guest feedback to the restaurant team

What We’re Looking For

• A friendly, outgoing personality
• Willingness to learn and grow
• Team player mindset
• Ability to thrive in a fast-paced environment

Must be 15 years or older to apply. Scheduling availability between 7 AM – 8 PM preferred.

Ready to Be the Smile That Makes Someone’s Day?

Join a team that believes in you and helps you grow every step of the way. Apply today and start building your future with Costa Enterprises McDonald’s.

Additional Info:

This job posting contains some information about what it is like to work in a McDonald’s restaurant, but it is not a complete job description. People who work in a McDonald’s restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.

By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. I understand that this franchisee is a separate company and a separate employer from McDonald’s USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald’s USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.