Job Summary: As an Assistant General Manager at McDonald's, you will be responsible for supporting the General Manager in overseeing the daily operations of the restaurant. You will lead a team to deliver exceptional customer service, ensure high standards of food quality, and drive business growth. Your role is crucial in maintaining a positive and productive work environment while achieving the restaurant’s performance goals.

Key Responsibilities:

• Assist the General Manager in managing all aspects of restaurant operations.

• Ensure high levels of customer satisfaction through excellent service.

• Supervise, train, and develop restaurant staff, ensuring team members adhere to company policies and standards.

• Monitor inventory levels and manage food and supply orders.

• Maintain health, safety, and sanitation standards.

• Handle customer complaints and resolve issues in a timely and professional manner.

• Oversee cash management, including daily cash handling and financial reporting.

• Support the General Manager in managing labor costs and optimizing scheduling.

• Participate in marketing initiatives and community events to drive business growth.

• Ensure compliance with all local, state, and federal regulations.

Qualifications:

• High school diploma or equivalent; bachelor’s degree in hospitality, business administration, or a related field preferred.

• Minimum of 2-3 years of experience in restaurant management, preferably in a fast-food environment.

• Strong leadership and team management skills.

• Excellent interpersonal and communication skills.

• Ability to work in a fast-paced, high-pressure environment.

• Strong problem-solving abilities and attention to detail.

• Basic understanding of financial principles and restaurant management software.

• Availability to work flexible hours, including nights, weekends, and holidays.

Benefits:

• Competitive salary and performance-based bonuses.

• Comprehensive training and development programs.

• Health, dental, and vision insurance.

• Paid time off and holiday pay.

• Employee discounts and meal benefits.

• 401k Match program

• Archways to opportunities (Free College Tuition with CTU)

• Opportunities for career advancement within the company and more.